Precise Information Drives Customer Relationships
With Oracle CRM, your company owns the single best tool for customer success—accurate information. Oracle Customer Relationship Management (CRM) solution is a set of applications that gives you sales, service, and marketing driven information. Oracle CRM is built on an open, standards-based architecture that streamlines business processes, improves data quality, and allows all facets of your organization to draw from the same source of data.
Oracle CRM On Demand
Easy-to-use subscription-based CRM for sales, service, marketing, and contact-center operations. Oracle On Demand customers how to deploy their software based their organizations specific needs and budget requirements. Hosted and Managed Applications and Software-as-a-Service (SaaS) deployment models are currently available.
CRM On Demand Marketing enables your marketing team to plan, execute, and analyze marketing campaigns and complex trade promotions easier and more accurately than with any other CRM application.
With information-driven marketing, consistent, accurate and actionable enterprise information is derived from all marketing channels—from your prospects and customers, partners, website, and your selling organizations. Your organization will realize an overall improvement in marketing and sales effectiveness as well as a higher return on marketing investments.
Accelerate your sales cycle with consistent, accurate enterprise information and advanced selling tools. Oracle CRM Sales helps your sales team identify prospects, execute up sell and cross sell opportunities and communicate effectively and regularly with customers. This is accomplished by using consistent information globally, ensuring all selling channels are aligned with corporate objectives.
With Oracle iStore you can build, manage, and personalize powerful, global and scalable Internet storefronts. iStore is seamlessly integrated with Oracle’s CRM and ERP applications, providing all of the components necessary to create powerful Internet store sites for selling products and services in a secure and personalized environment. iStore supports both business-to-business (B2B) and business-to-consumer (B2C) selling models.