Single Sign On

How to set up Single Sign On from CRM on Demand to EBS

Author: Jonathan LeBlanc Date: September 1st, 2011
Categories: Oracle CRM On Demand

While SSO remains a crucial part of our daily multiple application access, we need to decide which type of SSO Implementation is best suited for our company. Depending on whether your Organization is a Call Center (where agents need to pull all Customer Information including last bill payment, government information to authorize the party, maintain conversation history), Finance Industry (Enterprise Business Suite, Quotes need to be integrated yet loosely coupled with CRM On Demand) to get the forecasts, accurate and timely opportunity details, leads and contacts, we can implement SSO using different Implementation strategies. SSO can be implemented for various industries including medical for concurrent access of critical applications.

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Overview of Single-Sign On for CRM On Demand Integration

Author: Jonathan LeBlanc Date: August 11th, 2011
Categories: Oracle CRM On Demand

There are many ways to implement SSO in your organization and have critical business applications with various authentication mechanisms integrate using a single nuclei. Authentication, Authorization, Entitlement and Federation activities are carried out by SSO software developed by keeping in mind the transparency, disparate identity repositories, varied platforms, web applications and servers and yet a strong security component to keep organization in loop securely.

Security Component which enables Single-Sign On typically utilized Active Directory (Microsoft Active Directory/ LDAP/ repositories/Oracle UCM or a Databases in some scenarios) where credentials can be centralized and stored in a single place from where it can be fetched to authenticate various applications. When external applications are identified as being within Circle of Trust using various authentication mechanisms, they are entrusted to access information from CRM On Demand and vice-versa.

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