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Oracle CRM On Demand
Nucleus Research Places Two Oracle CRM Products in the Leaders Quadrant
Date: December 21st, 2012
Categories: CRM On Demand, Fusion Applications, Oracle CRM On Demand
Nucleus Research places Oracle CRM On Demand and Oracle Fusion CRM in the leaders quadrant in its second half 2012 CRM Value Matrix.
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Oracle OpenWorld 2012 CRM Recap – CRM On Demand Product Roadmap 2012+
Date: October 11th, 2012
Categories: CRM On Demand, Oracle CRM On Demand
Exciting news from Oracle OpenWorld on the Product Roadmap for CRM On Demand over the next few releases.
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A Tale of Two Implementations
Date: September 10th, 2012
Categories: Fusion Applications, Oracle CRM On Demand
When it comes to implementing a business solution, it is not only critical to pick the correct tool but also the correct project leadership and implementation partner. Of the two tales represented here, the one succeeded for the following reasons: There was a high degree of executive buy in; The project was organized and targeted; The Subject Matter Experts (SMEs) were the experts; and The team had selected a more integrated solution.
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Fusion CRM – Gain Visibility
Date: May 10th, 2012
Categories: Fusion Applications, Oracle CRM On Demand
Fusion CRM was built on a foundation that facilitates instant visibility across platforms. Where many solutions include mobility and extensibility as an afterthought, Fusion CRM was designed with the mobile sales professional in mind. This approach
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Oracle CRM On Demand Release 20 Readiness Series – Territory Management
Date: February 28th, 2012
Categories: Oracle CRM On Demand
The first installment in BizTech's Oracle CRM On Demand Release 20 Readiness Series provides an overview of the Territory Management and Access Control enhancements.The key areas of investment by Oracle Product Management in Release 20 for Territory Management are:
• New record ownership modes
• The ability to set a Primary book
• Effective dating for Account Books and Contact Books for Territory Realignments
• Import enhancements related to books
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Oracle Buys RightNow Technologies
Date: October 24th, 2011
Categories: Oracle CRM On Demand
Oracle agrees to purchase RightNow Technologies, a provider of SaaS-based call center automation, sales force automation (SFA) and customer relationship management (CRM) services, for $1.5 billion.
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Oracle CRM On Demand Release 20 Product Highlights
Date: October 12th, 2011
Categories: Oracle CRM On Demand
Product highlights from the Oracle CRM On Demand Statement of Direction for Release 20
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Oracle Open World 2011 – CRM Sessions to Watch
Date: September 19th, 2011
Categories: Oracle CRM On Demand
Oracle Open World 2011 – CRM Sessions to Watch
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How to set up Single Sign On from CRM on Demand to EBS
Date: September 1st, 2011
Categories: Oracle CRM On Demand
While SSO remains a crucial part of our daily multiple application access, we need to decide which type of SSO Implementation is best suited for our company. Depending on whether your Organization is a Call Center (where agents need to pull all Customer Information including last bill payment, government information to authorize the party, maintain conversation history), Finance Industry (Enterprise Business Suite, Quotes need to be integrated yet loosely coupled with CRM On Demand) to get the forecasts, accurate and timely opportunity details, leads and contacts, we can implement SSO using different Implementation strategies. SSO can be implemented for various industries including medical for concurrent access of critical applications.
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Oracle CRM On Demand Release 19 Readiness Series – Web Services Enhancements
Date: August 22nd, 2011
Categories: Oracle CRM On Demand
The sixth installment in BizTech's Oracle CRM On Demand Release 19 Readiness Series provides an overview of the web services enhancements.
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