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Tom Connolly

Tom Connolly

Tom has more than 20 years of Information Technology experience, primarily in the areas of Operations Management, Large-Scale Custom and Package Software Implementations, Systems Integration and Strategic Planning. In 2001, Tom founded BizTech, a regional information technology services firm headquartered in King of Prussia, PA and focusing on applied technology solutions for mid-market companies. As CEO of BizTech, Tom’s primary responsibilities include Strategic Planning, New Business Development, Practice Development and Project Management. Tom is also the executive sponsor for BizTech’s Business Intelligence Practice. Tom’s professional philosophy is to maintain a hands-on approach to managing and delivering IT solutions. He has built his career on an ability to recognize and apply innovative technology solutions to meet the challenging needs of the business community.


What’s old is new again: Leveraging Legacy Apps

Author: Tom Connolly Date: May 4th, 2011
Categories: Oracle Business Intelligence

The following is an excerpt from a live broadcast on DM Radio, http://www.information-management.com/dmradio/-10019266-1.html

As an Advisory and IT Services Provider, we see companies grapple with the pros and cons of extending the life of their legacy applications on a frequent basis.  At different times and for different reasons companies typically come to a decision to pursue one of the following strategies, 

  1. Classic Data Warehousing – build a warehouse and move data in a batch process to create an integrated view of data across the enterprise allowing for enterprise-wide reporting and development of sophisticated performance analytic models. 
    • Packaged Analytics – the classic custom-built warehouse is giving way to pre-built or out-of-the-box warehouses and pre-packaged analytic models which offer companies a shorter time to implement at a reduced cost and also allow companies to take advantage of “best practice” analytics across well-known industry areas.
  2. Distributed Enterprise Reporting – Customers develop an Enterprise reporting layer on top of existing applications, typically through direct access to the legacy databases via a tool that can access and present a unified view of data across the enterprise.  A new spin on the data warehousing scenario with two significant benefits – alleviates the need for development of potentially expensive ETL programs and also provides the ability for real-time data access effectively blurring the lines between operational and analytical reporting.
  3. Data Integration – Many companies are extending legacy application via batch or real-time integration to allow for end-to-end business flows which can cross application silos (i.e. new employee in HR automatically triggers provisioning to corporate portal or automatic tie form marketing campaign to CRM for opportunity management).
    • Web Services – Technology is now enabling a much wider degree of integration with legacy applications within the enterprise but also with external trading partners. 
  4. Virtualization – Companies are making better use of their investment in hardware through virtualization which now allows for clustering a pool of servers to get much better overall utilization and also provide a significant degree of fault tolerance on older hardware platforms. 
  5. Outsourcing / Cloud Computing – Yes, there is even a cloud play for a discussion on legacy applications as companies look to move these applications to an outsourced model – leveraging infrastructure as a service or potentially even finding a provider who can take over the full application management service. 
  6. Hybrid approach – upgrade or replace a subset of the legacy application footprint (perhaps implement a SAAS application for HR or CRM).  This may require some degree of integration with the legacy application(s) as well. 

 Of course, at some point it may become advantageous to take that final step and upgrade or replace their legacy applications leveraging a more contemporary application architecture.

The Evolution of BI

Author: Tom Connolly Date: April 1st, 2011
Categories: Oracle Business Intelligence

It’s 11:45 PM on a Friday night.  Hopefully, you know where your kids are but, do you know where your delivery shipments are?  Do you have enough inventory on hand to meet your promise dates?  Regardless of the industry, all enterprises need access to timely and accurate information to operate effectively.  For many organizations, this information is locked up in siloed applications or in the minds of key employees.  But, more and more, there is a growing awareness of the need to release this information to those who can best make use of it.  We like to call this, Business Intelligence (BI). 

 Of course, BI is by no means new to the business community.  I work with many IT professionals who have been “doing BI” for over a decade.  However, there seems to be an increased urgency across all lines of business suggesting that the long cold Winter of disconnected data is over and the Spring of Business Intelligence is finally here.  Perhaps your company has already embraced this paradigm shift, adopting standard dimensions for Master Data and developing performance metrics to gauge customer value and operational efficiency.  I know that for many of our customers from industries as diverse as the Devereux Foundation, Royal Bank of Scotland and Teva Pharmaceuticals, Business Intelligence has become an integral part of the corporate culture of “managing by fact”.  For those companies still new to BI, the prospect of sifting through years of stove pipe development may seem daunting at first (because it is) but one of the benefits of BI is that organizations can implement one subject area at a time, gaining real business value and momentum with each new BI application.