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BizTech Blog
Friday, October 17, 2008
The reviews are in for Oracle's Social CRM applications, and the results are positive.
The feedback from CRM analysts and bloggers about Oracle's Social CRM "Web 2.0" applications is very positive.
Below are some highlights of what many of these CRM industry experts are saying:
Robert Bois - AMR Research
"Oracle is taking advantage of new technology and delivering capabilities that help sales users do their jobs more effectively."
"Oracle recognizes the importance of software as a service to the CRM industry, and it clearly has the resources to get to the critical mass, the place where SaaS can really start to scale and pay dividends."
Read the report and see the highlights at CRM Gets a Little more Social at Oracle Open World
Paul Greenberg - The 56 Group, LLC / PGreenblog
"The discussion of Social CRM at Oracle OpenWorld 2008, was a major inflection point for Oracle's CRM applications."
"High Marks to oracle's Social CRM Team for understanding and explaining the framework for CRM 2.0 and Social CRM concepts."
Read the whole article on the Social CRM applications at "Oracle OpenWorld 2008 - NOT LIVE FROM SF #10 - and Final"
Denis Pombriant - Beagle Research Group / CRM Buyer website
"The introduction of new products based on Web 2.0 ideas, the continued strength in all global markets, and the continued investment in its on-demand (and on-premises) capacity all augured well."
Read the article about Oracle's Web 2.0 and CRM 2.0 return to prominence at "The Siebel Restoration?"
"Oracle has made a significant contribution to the CRM 2.0 discussion by providing a framework for multiple kinds of social media-infused applications that gather and share data in support of conventional and non-conventional business processes."
Read the takeaways on the Social CRM announcements at "Oracle's OpenWorld Revolution"
For additional Information please see our data sheets and videos in the Oracle Resource Library:
Oracle Social CRM Sales Campaigns Data Sheet
Oracle Social CRM Sales Library Data Sheet
Oracle Social CRM Sales Prospector Data Sheet
Oracle Social CRM Applications Video
Oracle Social CRM Sales Prospector Video
Let us know what you have been hearing about the Oracle Social CRM applications.
Below are some highlights of what many of these CRM industry experts are saying:
Robert Bois - AMR Research
"Oracle is taking advantage of new technology and delivering capabilities that help sales users do their jobs more effectively."
"Oracle recognizes the importance of software as a service to the CRM industry, and it clearly has the resources to get to the critical mass, the place where SaaS can really start to scale and pay dividends."
Read the report and see the highlights at CRM Gets a Little more Social at Oracle Open World
Paul Greenberg - The 56 Group, LLC / PGreenblog
"The discussion of Social CRM at Oracle OpenWorld 2008, was a major inflection point for Oracle's CRM applications."
"High Marks to oracle's Social CRM Team for understanding and explaining the framework for CRM 2.0 and Social CRM concepts."
Read the whole article on the Social CRM applications at "Oracle OpenWorld 2008 - NOT LIVE FROM SF #10 - and Final"
Denis Pombriant - Beagle Research Group / CRM Buyer website
"The introduction of new products based on Web 2.0 ideas, the continued strength in all global markets, and the continued investment in its on-demand (and on-premises) capacity all augured well."
Read the article about Oracle's Web 2.0 and CRM 2.0 return to prominence at "The Siebel Restoration?"
"Oracle has made a significant contribution to the CRM 2.0 discussion by providing a framework for multiple kinds of social media-infused applications that gather and share data in support of conventional and non-conventional business processes."
Read the takeaways on the Social CRM announcements at "Oracle's OpenWorld Revolution"
For additional Information please see our data sheets and videos in the Oracle Resource Library:
Oracle Social CRM Sales Campaigns Data Sheet
Oracle Social CRM Sales Library Data Sheet
Oracle Social CRM Sales Prospector Data Sheet
Oracle Social CRM Applications Video
Oracle Social CRM Sales Prospector Video
Let us know what you have been hearing about the Oracle Social CRM applications.
Labels: BizTech, CRM, CRM_2.0, Mobile_Sales_Assistant, Open_World, OpenWorld, Oracle, Sales_Campaigns, Sales_Library, Sales_Prospector, Social_CRM, web_2.0
Thursday, September 25, 2008
Oracle OpenWorld 2008 CRM Highlights
Social CRM is an area that has generated a lot of buzz in the CRM universe ever since Oracle introduced the Oracle Sales Prospector at last year's OpenWorld event.
Oracle continued to pave the way on Social CRM innovation this week, when it previewed new Social CRM applications at OpenWorld 2008.
Here are some of the highlights:
Oracle continued to pave the way on Social CRM innovation this week, when it previewed new Social CRM applications at OpenWorld 2008.
Here are some of the highlights:
- Sales Campaigns Introduced as a product that was designed to be so user friendly that even a sales person can create and analyze the effectiveness of e-mail marketing campaigns, Oracle CRM uses a wide array of social networking opportunities including tagging, ratings and comments. The tool also includes embedded pre-built analytics to monitor and segment email campaign responses.
- Sales Library How many different presentations does your sales staff have, and can anyone find them when they need them? This was the driver behind the Oracle Sales Library product. The Sales Library delivers social networking tools for rating, reviewing and tagging presentations. Oracle Sales Library enables representatives across the organization to quickly and easily leverage sales materials that help sales reps to close business quickly. The resource also saves time because sales people don't have to build sales presentations from scratch.
- Oracle Mobile Sales Assistant and Oracle Mobile Sales Forecast Two new mobile applications for the iPhone will be free to download from the Apple App Store in November 2008. The Sales Assistant and Mobile Sales Forecast allow users to easily access and quickly update contacts, users, accounts, leads, opportunities, the CRM calendar, the task list, the message center and forecasts.
Labels: BizTech, CRM, iPhone, Mobile_Sales_Applications, Mobile_Sales_Assistant, Mobile_Sales_Forecast, Open_World, OpenWorld, Oracle, Sales_Campaigns, Sales_Library, Sales_Prospector, Social_CRM
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