BizTech Blog

Friday, October 17, 2008

The reviews are in for Oracle's Social CRM applications, and the results are positive.

The feedback from CRM analysts and bloggers about Oracle's Social CRM "Web 2.0" applications is very positive.

Below are some highlights of what many of these CRM industry experts are saying:

Robert Bois - AMR Research

"Oracle is taking advantage of new technology and delivering capabilities that help sales users do their jobs more effectively."

"Oracle recognizes the importance of software as a service to the CRM industry, and it clearly has the resources to get to the critical mass, the place where SaaS can really start to scale and pay dividends."

Read the report and see the highlights at CRM Gets a Little more Social at Oracle Open World

Paul Greenberg - The 56 Group, LLC / PGreenblog

"The discussion of Social CRM at Oracle OpenWorld 2008, was a major inflection point for Oracle's CRM applications."

"High Marks to oracle's Social CRM Team for understanding and explaining the framework for CRM 2.0 and Social CRM concepts."

Read the whole article on the Social CRM applications at "Oracle OpenWorld 2008 - NOT LIVE FROM SF #10 - and Final"

Denis Pombriant - Beagle Research Group / CRM Buyer website

"The introduction of new products based on Web 2.0 ideas, the continued strength in all global markets, and the continued investment in its on-demand (and on-premises) capacity all augured well."

Read the article about  Oracle's Web 2.0 and CRM 2.0 return to prominence at "The Siebel Restoration?"

"Oracle has made a significant contribution to the CRM 2.0 discussion by providing a framework for multiple kinds of social media-infused applications that gather and share data in support of conventional and non-conventional business processes."

Read the takeaways on the
Social CRM announcements at "Oracle's OpenWorld Revolution"

For additional Information please see our data sheets and videos in the Oracle Resource Library:

Oracle Social CRM Sales Campaigns Data Sheet
Oracle Social CRM Sales Library Data Sheet
Oracle Social CRM Sales Prospector Data Sheet
Oracle Social CRM Applications Video 
Oracle Social CRM Sales Prospector Video

Let us know what you have been hearing about the Oracle Social CRM applications.

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